SERVICES
Sprezzatura
[Italian]
Sprezzatura is the art of making what is difficult easy
Acting in a natural, agile way in the awareness that achieving this is the result of considerable work
At Smartlog we offer turnkey intralogistics solutions using the most advanced, innovative technology but making it all easy and accessible for our clients.
SMARTLOG SERVICE
We support our clients throughout the life cycle
From RDi and needs analysis through to implementation of the specific solutions.
We carry out subsequent monitoring and optimisation. We seek to ensure availability and constant adaptation to new needs, to successfully meet their business challenges.
Personalised analysis and consulting
We analyse exhaustively their features, real data and logistics needs from an overall perspective and with a view to the future.
With the data yielded by the studies we construct smart solutions by putting together different automatic systems and technologies to make the best use of space, speed up logistics processes, cut operating costs and, in short, boost productivity efficiently.
Design and start-up
We design, create and develop the complete solution.
Our proposals include improvements to processes, automation of the internal materials flow and software to optimise productivity.
Predictive intralogistics
We support our clients through every stage in the life cycle of the logistics project, from data and needs analysis through to subsequent monitoring, predictive maintenance, constant optimisation and adaptation to new needs.
Renewal
At Smartlog we offer the possibility of renewing and modernising the warehouse to make it as good as new without any problems.
Renewing and updating equipment and logistics systems helps to prolong their total life cycle.
Personalised analysis and consulting
We analyse exhaustively their features, real data and logistics needs from an overall perspective and with a view to the future.
With the data yielded by the studies we construct smart solutions by putting together different automatic systems and technologies to make the best use of space, speed up logistics processes, cut operating costs and, in short, boost productivity efficiently.
Design and start-up
We design, create and develop the complete solution.
Our proposals include improvements to processes, automation of the internal materials flow and software to optimise productivity.
Predictive intralogistics
We support our clients through every stage in the life cycle of the logistics project, from data and needs analysis through to subsequent monitoring, predictive maintenance, constant optimisation and adaptation to new needs.
Renewal
At Smartlog we offer the possibility of renewing and modernising the warehouse to make it as good as new without any problems.
Renewing and updating equipment and logistics systems helps to prolong their total life cycle.
AFTER-SALES SERVICES
We offer an after-sales service and repair and maintenance packages to ensure the warehouse never stops working
Our monitoring tools are able to provide statistics, conduct real-time monitoring and minimise process and maintenance time, as well as constantly improving all these.
Personalised, local support
We offer personalised attention and local, personal service 24 hours a day, 365 days a year.
In the event of any faults or emergencies, our technical team is ready to provide an individualised response to any need, anywhere, any time.
We are currently present in Spain, Portugal, LATAM, the Middle East, Egypt and North of Africa, and our sales and after-sales network continues to expand.
Remote support and diagnosis
As well as telephone diagnosis, we provide remote support and diagnostics in real time to solve problems, or send service technicians if necessary, in order to ensure total availability of the system.
Corrective and preventive maintenance
Thanks to our custom corrective maintenance packages, operating faults, errors and breakdowns can be detected in real time.
Our traceability and diagnostics tools enable us to draw up and execute preventive maintenance plans to ensure maximum availability, reduced costs and profitability for our solutions.
We have our own predictive maintenance technologies, enabling us to anticipate the future, proposing improvements, planning maintenance tasks, recommending new configurations and predicting new scenarios.
Training
We provide training programmes, both face to face and online, to help our clients to make the best use of the systems implemented and improve their processes, solve errors and avoid down time.
We also give training courses to keep the technicians in our network up to date with innovations as they appear, to ensure that their work is of top quality in terms of safety or repairs and maintenance.
Spare parts
We provide a full 24-hour spare parts service in all the countries where we.
Smartlog’s overall spare parts supply management is based on an effective, reliable process that guarantees availability and fast delivery so that they arrive when and where they are needed at competitive prices.
Our spare parts management is designed to meet our clients’ needs. We offer a stock of spare parts on the basis of a structured range depending on their useful life, essential nature or fungibility.
We give a second life to parts through repairs and adaptation to facilities, so that each company can decide how far it wants to go when acquiring Smartlog solutions.
WMS software
Technical support for Galys, our own smart warehouse management system that communicates with all the company’s existing intralogistics processes in a flexible, scalable way.
Advice by telephone, remote diagnostics and repairs, through to on-site services. Software updates are performed remotely to keep management effective and optimal.
R&D
Innovation and technology
At Smartlog we move forward
Innovation and technology are part of the Smartlog DNA
Technologies help us to predict situations and take decisions that result in improved reliability, efficiency, profitability and competitiveness in our clients’ businesses, to support them in the logistics of the future.
Our solutions are oriented towards mobile robotics and the use of technologies such as big data, artificial intelligence and machine learning, focusing our efforts on connectivity and monitoring, with our own RDi team to stay ahead of the increasingly demanding challenges of the logistics of the future.